Terms & Conditions

Last updated: 17/07/2025

Welcome to LUMA. These Terms and Conditions govern your use of our website and services. By accessing or purchasing from lumalife.com, you agree to comply with and be bound by the following terms.

1. General Information

This website is operated by LUMA. Throughout the site, the terms "we", "us", and "our" refer to LUMA. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions.

2. Product Use

Our products are intended for personal, non-medical use only. They are not a substitute for medical treatment or advice. Please consult your healthcare provider before using mouth tape if you have a respiratory condition, nasal blockage, or sleep disorder.

3. Orders & Payments

All prices are listed in GBP (£) unless otherwise stated. We reserve the right to refuse or cancel orders at any time due to product availability, errors in pricing, or suspected fraud.

4. Shipping & Delivery

Shipping times are estimates and may vary depending on destination and customs processing. Full shipping terms can be found in our Shipping Policy.

5. Returns & Refunds

Due to the hygienic nature of our products, we only accept returns on unused, unopened items. For more information, please review our Return Policy.

6. Intellectual Property

All content on this site, including branding, images, text, and design, is the property of LUMA and may not be copied, distributed, or reproduced without written permission.

7. Limitation of Liability

LUMA is not liable for any direct or indirect damages arising from the use or misuse of our products. Users assume all responsibility for proper product usage.

8. Privacy

Your privacy is important to us. Please review our Privacy Policy for how we collect, use, and store your data.

9. Changes to Terms

We reserve the right to update or change these Terms at any time. Continued use of the site following changes indicates your acceptance of those changes.

10. Contact Us

If you have any questions about these Terms, please contact us at: info@lumatape.store